Effective Date: September 1, 2023

This Privacy Policy describes how The Artist BV (“we,” “our,” or “us”) collects, uses, and shares personal information obtained from users (“you” or “your”) of our wholesale paint website www.theartisteurope.eu (the “Website”). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We Collect: We may collect the following types of personal information from you:
    • Contact Information: Name, business name, email address, telephone number, and business address, delivery address.
    • Account Information: Username, password, and other account-related details.
    • Business Information: VAT number, company registration number, and business details.
    • Order Information: Information related to wholesale paint orders, including products, quantities, and purchase history.
    • Communication Information: Records of your interactions with us, including emails and customer support inquiries.
  2. How We Use Your Information: We use your personal information for the following purposes:
    • Fulfilling Orders: Processing and delivering your wholesale paint orders.
    • Customer Support: Addressing your inquiries, requests, and providing assistance.
    • Account Management: Managing your account, including order history and preferences.
    • Marketing Communication: Sending you updates, promotions, and information about our products or services, with your consent.
    • Legal Compliance: Complying with legal obligations and protecting our rights.
  3. Legal Basis for Processing: We process your personal information based on the following legal grounds:
    • Necessity: Processing necessary to fulfill our obligations to you.
    • Legitimate Interests: Pursuing our legitimate interests, such as improving our services and marketing.
    • Consent: Processing based on your explicit consent, such as for marketing communication.
  4. Sharing Your Information: We may share your personal information with:
    • Service Providers: Third-party service providers who assist in providing our services.
    • Business Partners: Other companies with whom we collaborate to offer products or services.
    • Legal Authorities: When required by law or to protect our legal rights.
  5. Your Rights: In accordance with applicable data protection laws, you have the following rights:
    • Access: Request access to your personal information.
    • Rectification: Request correction of inaccurate or incomplete information.
    • Erasure: Request deletion of your personal information.
    • Restriction: Request restriction of processing under certain circumstances.
    • Data Portability: Request a copy of your data in a structured, commonly used format.
    • Objection: Object to processing based on legitimate interests or direct marketing.
    • Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.
  6. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
  7. Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  8. Contact Us: If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: info@theartisteurope.eu
  9. Updates to Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our Website, and the date of the latest revision will be indicated.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal information as described herein.